Helene MARIA

Product Manager - Team Leader

About me

I am a Product Manager with 7 years of experience in Software development and project management. I've worked in companies from 10 to 11,000 employees, by myself or with team of up to 10 persons.
While I started as a developer, I focused my 7 years on project management, support and product.

Leading the digital product with Urban Campus, I’ve set up all the internal processes to bring all the clients to the online tool and I’ve brought customer satisfaction to 90%. I’m now an expert in leading teams and digital products at any stage of their development. I possess a M.S in Computer Science and working knowledge of multiple languages and frameworks.

I am creative and always looking to learn in order to produce better tools by using innovative techniques. I believe that studying new materials can only be positive to a company, I consider that failure is only a step forward. That's why I'm also participating in other software projects inside of my company outside of my department.

I currently live in Paris, France but I'm looking for a creative mission in a job where I'll share my passion of coding and problem solving with a passionate and joyful team. I've already worked in France and in the USA but I'm willing to discover new horizons.
I am fluent in English and French.

Outside of work I'm also working as a Yoga Teacher in the evenings and during the week-end. You can find my yoga universe in my instagram : @helene.power.yoga

Download resume Download CV (french)

"Learn by doing.
Theory is nice but nothing replaces actual experience"

Tony Hsieh


04/2019 - Present
Urban Campus

Paris, FR

Product Manager

Digital Team

When I arrived in 2019, the digital tool was not live and there were only 2 developers and no Product. Within a couple of years, me and the team succeeded in deploying on a daily basis (instead of once every 2 weeks), bring all the clients to the digital product, ensure a 90% customer satisfaction, divide the manual support time by 50, and bring the conversion time from 1 to 2 weeks to 20minutes. We brought the digital team from 3 persons to 8 dedicated tech specialist and keep improving the tool and the life of our customers.
  • Roadmap definition based on user research data
  • Agile’s rituals setup leading to the deployment of the Urban Campus digital tools used daily by clients
  • Manager of a Product Owner
  • Support Level 2 leader
  • User Research and Monitoring

06/2016 - 03/2019

Paris, FR

Billing System Manager

IS department

After working on the billing tools during 16 months in the US, the corporate department offered me a position as a manager on the Arkadin’s headquarter in Paris. I handle the projects of the IS system as well as the communication with the entire company about our tool. I now take care of 2 other persons in the team in Paris, and I am responsable for the maintenance and the development of the tools. My main goals now are to supervise the 2 team members to get a good support on the tool, handles the projects linked to production, communicate to the different department worlwide.
  • Project Management
  • Team Management
  • Communicate to business team
  • Relational Database Management
  • Collect and analyze business needs
  • Write functional specifications for system improvements
  • Coordinate with external developers
  • Ensure business continuity and IS support
  • Manage several projects (new products launch…)
  • Coordinate with different business departments (finance, accounting, customer operations,...);
  • Train users worldwide

10/2014 - 06/2016

Schaumburg, IL USA

Billing Software Engineer

IS department

I followed a quick training in the Paris office before leaving for Schaumburg where no one of the IS team was. As the first person on-site I had to train the billing team on the tools. I also work closely with almost all teams as I am at the end of the chain, making sure the customer’s bill contains everything. I have to be independent as I work by myself here, I also handle my time and projects to make sure the Billing Team and the Finance Department get their new features up on time. In the meantime, I'm working with another department of the company on one of their external website. Adding new features and handling the new bugs that could come up.
  • Production Environment Management
  • Relational Database Management
  • Collect and analyze business needs
  • Write functional specifications for system improvements
  • Coordinate with external developers
  • Ensure business continuity and IS support
  • Manage several projects (new products launch…)
  • Coordinate with different business departments (finance, accounting, customer operations,...);
  • Train users from the North America subsidiary
  • Full-stack development for an event website (PHP, SQL, Javascript, HTML, CSS, SVN, Bootstrap)

01/2015 - Present

Remote work

Back-end engineer

Start-up launching

At a early stage of this start-up creation, I took care of the backend Administration, using Azure Cloud Services
I also worked closely with the founders to ensure the start-up prosperity
  • Development and administration of an API (.Net MVC)
  • Design and administration of the database (T-SQL)
  • Server administration

06/2014 - 09/2014

Paris, France

Software engineering internship

Research and development

I worked closely with a young engineer to come up with the first software that would be able to read the data of the green alternative boxes which contain the electricity consumption of the customers. During this work we had to find the best tools and language for the database (google app engine) and the back and front-end (bootstrap, J2EE). The next step was to automate the entry of the information of the customers via an iPad app
  • Realization of an Ipad application to enter building characteristics such as the number and type of computers by floors
  • Creation of an Artificial Intelligence to offer the best solution to reduce the electricity consumption

04/2013 - 07/2013
Dassault Aviation

Paris, France

Internship, Engineering Department

Virtual Reality Department

I integrated the virtual reality department of this famous aircraft company. My mission there was innovative and I was surrounded by passionate engineers who believe that virtual reality can improve day-to-day tasks of the mechanical technicians.
  • Realized a state of the art of technologies capable of creating a virtual 3D objects with a deep camera (Kinect), or a colour camera
  • Realized a prototype of a program able to scan an object with a Kinect and create a 3D object in an easy and quick way
  • Integrated to a study group to be able to record the movement of a real person to exploit them in a virtual reality application (Immersive Reality Centre) thanks to two Kinects

"The more successful you are, the more you need to learn and grow"

John Donahue


ECE Paris, Engineering school
2009 - 2014

Paris, France

School website
Master of Science in Engineering
Major in : Information System

The core values of ECE Paris is the excellence, societal commmitment and the greatness of the engineer. By selecting the best suited students, teaching the students the technology but also how to be a good manager, the school forms great engineers. The formation is also composed of a lot of projects and international experiences, making sure the engineer has all the tools to become a great architect of tomorrow.
Main course followed: Database, Java, Csharp, Computer Security, Ergonomics, Web Technologies (HTML,CSS,JAVASCRIPT,PHP), .NET, Software Quality, Management, Agile Method
Activity: Vice-President of Gate'Away. Organisation of 4 days integration trip in the South of France for 800 students.

RMIT University
July-Oct 2013

Melbourne, Australia

School website
Exchange Semester in Information System

Four months spent in the Computer Science department of the RMIT following their post graduate classes.
Main course followed: Iphone Software engineering, Knowledge and Data Wharehousing, Web Development Technology (C# & ASP.NET), Usability Engineering

Concordia University
Sept-Dec 2011

Montreal, Canada

School website
Exchange Semester in Engineering

A semester spent in the Information Systems department of Concordia University.
Main course followed: Programming methodology, Composition and Argumentation for Engineers, Digital System Design, Engineering Management Principles and Economics


Excel / VBA
Support Level 2
User research
UX Design

"I find it best to dive right in and learn the hard way"

Pete Cashmore


Here is a video presenting my last job as a Product Manager in Urban Campus - filmed in 2021

Experiment. Fail. Learn. Repeat.


Contact me via emails or text and I'll make sure to reply to you within 24 hours.

I'm also on Linkedin